Return policy: distance selling by mail order
Our goal is for you to be completely satisfied with your purchase. If for any reason you are not satisfied, please contact us within 15 days by email from the delivery date to arrange an exchange or refund for unused items. Receipt of the item and its original packaging are required for any exchange or refund. Please keep this receipt as proof of purchase to enforce product warranties.
Any exchange or return can be made, within 15 days of the date of purchase, from the supplier of the product. To return a product to us, please write to firstname.lastname@example.org.
We will provide you with the return address.
The refund method is the same as that used for the purchase
Make sure you have your receipt and please use the original packaging.
Aupetitprix will not pay the shipping costs for any returned item.
If you wish to cancel an order that has already been shipped to you, please note that shipping costs remain applicable.
We do not accept returns of items such as: wetsuits, swimsuits and gift cards, and discounted or promotional items.
Note that any modified or transformed item cannot be returned or exchanged.